Client Charter

We are committed to serve efficiently for such services: -

  1. The process of borrowing and returning books can be done in 3 minutes.
  2. Feedback of Inter Library Loan (PAP) and Inter Campus Loan (PAK) materials application services within <3 days.
  3. Provide relevant and up-to-date materials in line with the field of university expertise to support teaching, learning and research.
  4. Provide the best and efficient service to every library user.
  5. Provide a comfortable and conducive space for learning and research.
  6. Publish research books and academic papers to extend the publication of high quality university papers in accordance with the publisher's specifications.
  7. Publish quality corporate publications and materials published by official university programs according to specified specifications.
  8. Provides storage for historical material for future reference.
  9. Provide a platform for increased knowledge sharing in the body of knowledge; disseminate knowledge and information for mutual benefit.

Connect with us


National Library of Malaysia

Ministry of Higher Education Higher Education Leadership Academy


Ministry of Higher Education Malaysia

The National Higher Education Fund Corporation (PTPTN)

Malaysian Research and Education Network (MyREN)

myGovernment Portal

Malaysian Qualifications Agency (MQA)

Higher Education Leadership Academy

Find Us

Main Campus

The Office of Library and Knowledge Management

Universiti Malaysia Kelantan

16300 Bachok, Kelantan


Service Desk

Bachok Phone : 09-7797290

Kota Phone : 09-7717199

Jeli Phone : 09-9477219

Padang Tembak Phone : 09-7717283

Email :

© 2021 The Office of Library and Knowledge Management Last update: 01-03-2021